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As technology has evolved to include various ways of interacting with others, there is a need to address how we utilize these methods to maintain our clients’ confidentiality.
Social Networking Sites (Twitter, Facebook, LinkedIn)
Perspectives Counselling & Psychological Services has a Facebook page that is linked to our company, not only to our psychologist. On our page we post relevant business events or share thoughts or ideas regarding topics we believe may be relevant to our clientele and/or general public. It is not necessary for you to “Like” our page as it is not intended to solicit testimonials or endorsement from our clients. You are welcome to browse our posts without identifying your connection to our company as a client. Our psychologist does not accept any “friending,” “contact requests” or “invites” from any current or former clients on any social networking sites. If such a request was to occur, our policy is to ignore the request to ensure your confidentiality is not compromised nor the boundaries of the therapeutic relationship blurred. You can further discuss this with your therapist in session if desired.
Email / Texting
Email and texting are not completely secure nor are they confidential for transferring sensitive information. Therefore, we limit our usage of email and texting content to arranging or modifying appointments, or informing clients of upcoming relevant services. Communications by email and texts are retained as “logs” by your and our Internet Service Provider(s) and can be potentially read by system administrators of these providers. To keep your information confidential, therapy content is most secure when relayed in session. All email and texting communication, received or sent, becomes a part of your legal record.
Social Networking Policies
PERSPECTIVES COUNSELLING & PSYCHOLOGICAL SERVICES | #2215, 13 MISSION AVE. | ST. ALBERT | AB | T8N 1H6
INFO@PERSPECTIVESCOUNSELLING.CA | (780) 405-0447 | FAX: 780-460-7205
COPYRIGHT © 2015 PERSPECTIVES COUNSELLING & PSYCHOLOGICAL SERVICES | ALL RIGHTS RESERVED